Privacy Policy

1. Introduction

Memphis TutorPro ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our tutoring services.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Student age, grade level, and academic information
• Learning goals and educational preferences
• Payment information (processed securely through third-party payment processors)

Session Information:

• Booking details and scheduling preferences
• Session notes and progress tracking
• Communication history between tutor and client

3. How We Use Your Information

We use your information to:

• Provide and personalize tutoring services
• Schedule and manage tutoring sessions
• Process payments and maintain billing records
• Track student progress and maintain educational records
• Communicate session updates, reminders, and important information
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information.
• Service Providers: With trusted third-party services (e.g., payment processors, email services) that help us operate our business.
• Legal Requirements: When required by law or to protect rights, safety, or property.
• Parent/Guardian Access: Parents or guardians have access to their child's information and progress.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Session notes and progress records may be retained for educational continuity and legal compliance.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Children's Privacy

We provide services to minors with parental consent. Parents or guardians have the right to review, update, or delete their child's information. We do not knowingly collect information from children under 13 without verifiable parental consent.

9. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@memphistutorpro.com
Phone: (901) 555-0123